Privacy Policy
Last updated: 24.10.2026
1. Website operator
The website AsigurareAutoNumereStraine.MD is operated by WVP-ASIG-SERV SRL, an insurance agent in the Republic of Moldova, CNPF Licence No. AAJ00044, Tax Identification Number 1004601002211, with its office at 90 București Street, 5th Floor, Office 4, Chișinău, Republic of Moldova.
This policy explains how personal data is processed when you use the price calculator or contact us to request a quote and arrange an insurance policy.
2. How the calculator works
The calculator runs directly in your browser. The information entered in its fields, including engine capacity, insurance period and phone number, is used locally to display an estimate and prepare a message for WhatsApp or Viber.
The form does not automatically send this information to our server, and the website does not save it in a database. If you close the page without sending a message through a contact channel, we do not receive your enquiry.
3. Personal data we may receive
We may receive personal data needed to prepare a quote or issue a policy when you choose to send it to us, for example through:
- WhatsApp or Viber;
- phone calls or SMS;
- email;
- other communications that you initiate directly.
This information may include:
- your name and contact details;
- information about the vehicle and its country of registration;
- the insurance period and other details needed to prepare a quote;
- copies of, or information from, documents needed to issue a policy;
- messages and conversations with our team.
4. Purposes and legal bases for processing
We process personal data only as necessary to:
- prepare and communicate an insurance quote;
- check the information you provide;
- arrange the issuance, payment and delivery of an insurance policy;
- communicate with you about your enquiry;
- meet legal and contractual obligations relating to insurance;
- protect the website and prevent fraud or misuse.
Depending on the circumstances, the legal basis may be taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, legitimate interests or consent.
Processing is carried out in accordance with applicable legislation in the Republic of Moldova, including Law No. 195/2024 on Personal Data Protection, which entered into force on 23 August 2026.
5. WhatsApp, Viber and other external services
WhatsApp and Viber are external services operated independently of us. The website only prepares your message and opens the chosen application. Your information is sent to us only after you confirm and send the message in that application.
When you use such a service, your information may also be processed under that provider's own privacy policy. Messages may remain stored in the participants' accounts and devices until deleted or until applicable retention periods expire.
6. Who we may share data with
Where necessary, data may be shared with:
- GRAWE CARAT Asigurări S.A. and other partners involved in preparing quotes or issuing policies;
- payment providers and IT, hosting or communications service providers;
- public authorities, where disclosure is required by law.
We do not sell personal data or use it for behavioural advertising.
7. Technical data, cookies and Google Search Console
Our hosting provider may automatically process standard technical data, such as IP address, access date and time, requested page, browser type and error information. This data is used for security, operation and technical diagnostics.
At the time of this update, the website does not use Google Analytics, Meta Pixel or other analytics or advertising tools that install tracking code on the pages.
We use Google Search Console to obtain aggregated information about how the website appears in Google Search, such as impressions, clicks and search queries. Search Console does not require tracking code to be installed on the website's pages.
The website does not intentionally set analytics or marketing cookies. External services opened through links may use their own technologies and policies.
8. How long we keep data
We keep personal data only for as long as necessary to handle an enquiry, manage our relationship with the customer and comply with legal record-keeping or archiving obligations. The retention period may differ depending on whether an enquiry remains at the quotation stage or results in an issued policy.
Messages received through WhatsApp, Viber, email or SMS may be deleted when no longer needed, except where retention is required by law or necessary to establish, exercise or defend legal rights.
9. Data security
We apply reasonable technical and organisational measures to reduce the risk of unauthorised access, loss, alteration or disclosure of data. However, no electronic channel can guarantee absolute security. Please avoid sending information that is not necessary for preparing a quote or issuing a policy.
10. Your rights
Subject to applicable law, you may request:
- confirmation of whether we process your personal data;
- access to your data and information about its processing;
- correction of inaccurate or incomplete data;
- deletion of data or restriction of processing, where permitted by law;
- objection to certain processing activities;
- data portability, where applicable;
- withdrawal of consent, without affecting processing carried out before withdrawal;
- the right to lodge a complaint with the National Centre for Personal Data Protection of the Republic of Moldova.
11. Contact for personal data requests
For questions or requests concerning your personal data rights, you can contact us at:
- Phone / WhatsApp / Viber: +373 69 107 755
- Email: info@asigurareautonumerestraine.md
- Address: 90 București Street, 5th Floor, Office 4, Chișinău, Republic of Moldova
We will review your request and respond within the period required by applicable law.
12. Changes to this policy
We may update this policy if our services, data-processing practices or applicable legislation change. The current version will remain available on this page, together with its last-updated date.